There seems to be unauthorized access attempts or activity in your account. To protect your security, we have temporarily suspend Your Account

If you've received a notification stating, "Your account is suspended due to unauthorized access attempts or activity," it's essential to address the issue promptly to secure your account and resume operations. Here's a comprehensive guide to understanding the reasons behind such suspensions, how to fix the issue, safeguard your account, and file an appeal to Google Ads.

Reasons for Suspension

Google Ads may temporarily suspend an account when it detects unusual or unauthorized activity. Common reasons include:

1. Suspicious Login Attempts: Multiple failed login attempts or logins from unfamiliar locations.
2. Unauthorized Changes: Alterations to account settings, campaigns, or payment methods without your knowledge.
3. Compromised Account Credentials: Your account may have been accessed by a third party due to a weak or leaked password.
4. Malicious Activity: Fraudulent ads or campaigns created without authorization, violating Google Ads policies.

How to Fix the Issue

To regain access to your account, follow these steps:

1. Verify Google’s Email Notification: Review the email or message from Google Ads for specific details about the suspension.
2. Secure Your Google Account:Change your password immediately to a strong, unique password.Enable 2-Step Verification for enhanced security.Review your account’s security activity (e.g., recent logins and devices) in your Google Account settings.
3. Audit Your Google Ads Account:Check for unauthorized campaigns, changes in payment methods, or unfamiliar ad settings.Remove any suspicious activities or campaigns that you did not authorize.
4. Update Account Information: Ensure your account information is accurate and up-to-date.

How to Protect Your Account

To prevent future unauthorized access and account suspensions, implement the following best practices:

1. Strong Password Management:
2. Enable 2-Step Verification: Add an extra layer of protection by requiring a verification code in addition to your password.
3. Monitor Account Activity: Regularly review account login details, campaign changes, and billing information for suspicious activity.
4. Restrict Account Access: Limit access to your Google Ads account to trusted individuals. Remove inactive or unnecessary users.
5. Stay Informed on Phishing Attacks: Be vigilant against phishing emails or links attempting to steal your credentials.

How to File an Appeal

If your account suspension persists even after addressing unauthorized activities, you can appeal the decision to Google Ads:

1. Log in to Your Google Ads Account: Navigate to the notification regarding the suspension.
2. Access the Appeal Form: Click the link provided in the suspension notice or go directly to the Google Ads Appeal Form.
3. Provide Accurate Details: Fill out the form with the following information:Your account ID.A summary of the actions you’ve taken to resolve the issue.A request for reinstatement.
4. Submit Supporting Documentation: Attach relevant evidence, such as proof of identity or explanations of suspicious activity.
5. Wait for Google’s Response: The review process may take several days. Ensure you monitor your email for updates.

What to Check in Your Account

When auditing your account, pay attention to the following areas:

1. Login and Security Activity: Check for unfamiliar logins or devices in your Google account settings.
2. Campaigns: Look for ads or campaigns that you didn’t create.
3. Billing Information: Review payment methods and billing transactions for unauthorized changes.
4. User Access: Ensure all users with account access are authorized. Remove inactive or unknown users.

 I am Digital Praveen, a Google Ads Compliance Expert with over five years of experience in resolving complex account issues. Recently, I successfully reinstated accounts that were suspended due to unauthorized access attempts or suspicious activity. Leveraging my expertise, I identified and rectified security vulnerabilities, audited account changes, and guided clients through Google’s appeal process. By implementing robust security measures such as 2-Step Verification and rigorous account monitoring, I ensured these accounts were not only unsuspended but also safeguarded against future threats. My track record reflects a commitment to helping businesses regain control and maintain compliance with Google Ads policies.